Welcome to our Product Care guide. Here you'll find everything you need to know about caring for your products.
Handmade in England. Crafted for a better burn.
At SoHo Candles, every product is made with care — from hand-poured soy candles to elegant diffusers and room sprays. Follow our simple care guides below to enjoy each piece at its most beautiful and long-lasting.
Every SoHo candle is hand-poured with natural soy wax and premium fragrance oils to ensure a clean, even burn.
Let the wax melt evenly across the surface until it reaches the edges of the glass. This prevents tunnelling and ensures a consistent burn.
Before each use, trim the wick to around 5mm to prevent smoke and soot.
Burn for 2–4 hours at a time for the best performance. Avoid burning longer than 4 hours in a single session.
Always place on a heat-resistant surface, away from draughts and anything flammable. Never leave a burning candle unattended.
Gently recentre the wick and, once cool, replace the lid (if applicable) to protect from dust and preserve scent.
Stop burning when about 1cm of wax remains. Clean the jar with warm water and repurpose it — our glasses make elegant holders for brushes or blooms.
Keep your candle in a cool, dry place away from direct sunlight.
Each SoHo Candle is a story told in light — a small ritual of calm and beauty.
Our diffusers are hand-blended in England using premium oils to deliver lasting fragrance.
Remove the seal, replace the collar, and insert reeds. Let them absorb for 24 hours before flipping.
Flip your reeds every 7–10 days for a consistent scent throw. Protect surfaces from drips.
Place in well-ventilated areas — hallways, living rooms, or bedrooms. Avoid direct sunlight or radiators.
Lasts 8–12 weeks depending on room size and airflow.
Keep away from children, pets, and open flames. Wipe up spills immediately.
Handmade in England to fill your home with calm, understated luxury.
Our room sprays are a quick and elegant way to refresh your space.
Hold upright and mist lightly into the air — one or two sprays is enough. Avoid direct contact with fabrics or walls.
Pair with matching candles or diffusers for a rich, layered scent experience.
Ideal before guests arrive, after cleaning, or simply to set the mood.
Keep tightly closed and store away from heat and sunlight.
A touch of SoHo elegance — for those moments when you want instant warmth and atmosphere.